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Refund policy

Refund policy of TOPTOP OUTFIT inc.

The merchant accepts exchanges and returns.
We accept returns if the product does not meet your expectations or if it is defective. If you receive a defective item, please contact us at the following email address: info@toptopoutfit.com, and provide details of the product and the defect.
We will then advise you how to return the product.
We will assume the shipping costs associated with returning your item. We are not responsible for
We are not responsible for any loss or damage that occurs during shipping.
If your return is eligible for a refund, your refund will not include any shipping and handling charges that may be included in the return.
If your return is eligible for a refund, your refund will not include any shipping and handling charges that may appear on the packing slip or invoice.
When we receive the returned product, we will examine it and notify you by email within a reasonable time if
notify you by email, within a reasonable period of time, if you are entitled to a refund or an exchange
due to the defect. If you are entitled to an exchange or refund, we will replace the product or refund the
product or refund the purchase price (depending on the original method of payment). The cost of
Any shipping and handling charges you have already paid are non-refundable.
It may take up to 15 business days after receiving our email before you see the refund on your
refund on your statement.
Contact information:
[TOPTOP OUTFIT Inc.]
[info@toptopoutfit.com]
[525 Barkoff Street, room 107, Trois-Rivières, Quebec, Canada, G8T 2A5]
Customers can return new items:
1. Return of new items :
We accept returns of new items. You can return new items in their original
in their original packaging within 30 days of your purchase, with a receipt or proof of
proof of purchase. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
refund or exchange.
Only regularly priced items can be refunded. Sale items are not
refundable.
To track the status of your return, please contact us at the following email address: info@toptopoutfit.com